Contact Us

Contacting AWA is easy

Contact AWA using the general enquiry form below.

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Write to us at PO Box 2138 Geelong VIC 3220

Lost, Stolen or Misused Cards

To report the loss, theft or unauthorised use of your Visa Debit or Credit card call us on:

  • 1300 056 953 - During business hours 8.00am to 4.30pm Monday to Friday
  • 1800 648 027 - Hotline - Toll free 24/7
  • +61 2 8299 9101 - From overseas or visit the Visa International website at to obtain a toll free number for the country you are travelling in.

Branch Details

Enquiry Form

  1. Personal Details

  2. Member number (if applicable)
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  3. Title
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  4. First name*
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  5. Other name
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  6. Last name*
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  7. Contact Details

  8. Home phone
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  9. Work phone
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  10. Mobile
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  11. Email*
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  12. Preferred contact options

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  13. Best time to call
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  14. Matters of Interest

  15. To ensure the right person contacts you, please let us know if there is any particular matter that interests you

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  16. Further information
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  17. Acknowledgement

  18. Privacy*
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Bendigo and Adelaide Bank

AWA Mutual Limited ACN 087 651 652 (AWA) is an agent of Bendigo and Adelaide Bank Limited (Bendigo Bank) ACN 068 049 178 AFSL/Australian Credit Licence 237879 in the distribution of AWA Alliance Bank branded products and services. AWA also has arrangements with other third parties as detailed in the Financial Services Guide.

AWA Alliance Bank branded deposits and loans are deposits and loans of Bendigo Bank. This website provides general advice only and information has been prepared without taking into account your objectives, financial situation or needs. We recommend that you seek independent advice before making any decisions based on this information. Consider the relevant disclosure documents, which includes terms and conditions for the various AWA Alliance Bank products and services as this information is relevant when deciding whether to acquire or hold an AWA Alliance Bank product. AWA Alliance Bank is a trade mark of Bendigo Bank.